Frequently Asked Questions
Below you will find the answers to the questions we get asked the most. If you have a question that's not answered here feel free to contact us. Our contact details are on our homepage.
Q: Do you service/repair strimmers/chainsaws/hedge cutters/leaf blowers as well?
A: Yes, we will take a look at all types of domestic garden machinery.
Q: Will you take my equipment away with you?
We will collect machines and will bring them back to our workshop. There may be a charge depending on the distance.
Q: Your prices are very reasonable. what's the catch?
A: We are a small company and we strive to keep our overheads low. We offer a basic no frills approach giving our customers a good service at a good price. We want to grow our customer base via the personal recommendation of our existing customers.
Q: I'm not sure what's wrong with my mower, can you have a look at it?
A: Yes we will look at all types of domestic garden machinery and let you know whether in our opinion it is worth fixing or not.
Q: Why do some of your fees say "plus parts if required"?
A: You may not need certain new parts, for instance if they can be repaired or cleaned up, or you might want to source and supply the parts yourself and just get us to fit them for you.
Q: I'm a new customer, how can I contact you to book in or discuss requirements?
Please call us on either landline (Between 9-5 weekdays) or mobile any other times.
Are you open over a weekend?
We are often on site over the course of a weekend however it is best to make sure by prior arrangement.
I need a new machine, can you help?
We sell used garden machinery. So check out our ebay pages or call in.
Q: Why should i choose you to service/repair my equipment?
A: We try & sort all problems, If you live locally we are convenient to you & collection is usually no problem.
Q: What happens if you find something wrong with my equipment while you're working on it?
A: If we find something minor and easily fixed we may do this for you and it will be included in the service or total bill & sometimes without extra cost. If it is something major, we will be in touch straight away and ask you what you would like us to do. We will not carry out any work that would increase the cost to you without contacting you first to establish if you wish for us to proceed or not.